No Shipping surprises when you shop with us!
We have decided to simplify shipping! Your life shopping online with us has just become much easier! Because of the diverse nature of products we sell and ship, we have classified our items into one of three shipping categories - Flat Rate, Fixed Rate and Freight shipping.
To make it even easier, when you add items to your shopping cart, you will see a detailed shipping summary that tells you exactly what your shipping charges will be! No shipping surprises here when you check out!
All orders over $99 are eligible for free shipping with some exceptions such as our tanks and full size grills as explained below. Any orders under $99 will only pay a flat $6.95 for shipping on the entire order. To qualify for flat rate shipping, orders must ship together, on the same day and to the same address.
If you order one of our larger items like a full size grill or some of our sprayers, these items will ship for a fixed rate each. Each item that has a fixed rate is cleary marked so you won't get confused.
Due to the size of the liquid storage tanks on our site. These tanks must ship freight with very few exceptions. Each tank has a shipping estimator that will give you the price for shipping the tank freight.
We have over 12 locations from which to ship our storage tanks to you. This lets us ship from the location closest to you - giving you the best possible shipping rates. A $25.00 handling charge will be added to tank shipments coming from any manufacturing plant other than Amarillo, TX. However, our Shipping Estimator may not always show you the lowest freight price. If you have any questions about the freight cost, call us and let us do some human work and we can probably get that price down a little!
As always, there are exceptions to the rule: These shipping policies apply to items shipping in the 48 contiguous states. Special circumstances may apply to shipments to Alaska, Hawaii and certain areas in the U.S. where the larger items can't be easily delivered.
If special circumstances do arise, we will contact you before charging your credit card or shipping your items to let you know what additional costs or special handling procedures may be involved.
If you are not satisfied with any product purchased through boydsequipment.com, contact us for a return authorization within thirty (30) days from the invoice date. You will be credited the full purchase price less shipping and handling if applicable.
To return an item, email or call us for an RMA number. Please include a brief note with the reason for your return, a copy of the invoice or order number and make sure the item is insured for the total cost.
We are not able to accept any returned item that has been damaged.
If you have any questions, contact us here or call us toll free at (800) 692-4060 Monday thru Friday 8am to 5pm and Saturday 9am until noon central standard time.